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Conflict Resolution and Mediation Certificate Training

Volunteer as a Mediator or a Restorative Justice Conference Facilitator

Our volunteers are the backbone of our organization and we could not provide our services without their dedication and service. If you would like to become one of our volunteer Community Mediators or RJ Facilitators, you must complete one or both of the respective training programs. All trainings are free, Please contact us with questions or for more information.

The Restorative Justice Conference Facilitator training program includes lectures, discussions, exercises, and role-play. Topics and skills covered in the training program include:

Introduction to the principles, value and aims of Restorative Justice
Differences in communication styles and practices
Key elements of the YCRC restorative justice conferencing process.
Introduction to conference facilitation (including steps critical to the process, participant engagement and agreement writing)
The role of the RJ Conference Facilitator (impartiality, confidentiality, assisting participants in communication, preparing participants for joint sessions.)
Ensuring safe expression of heightened emotions and disagreements. Fostering understanding and agreements among participants (exploring options, problem-solving and the mediator’s role in reality check).

The next 18-hour Restorative Justice Conference Facilitator training is currently being planned. Please check back soon for training dates!

You can also check our Facebook Page for training announcements! https://www.facebook.com/YoloCRC

The Mediation Certificate Training program includes lectures, discussions, communication skills exercises, and mediation process role-play. Topics and skills covered in the training program include:

Introduction to the nature of conflict (the cycle of conflict, factors that escalate and de-escalate conflict).
Differences in conflict engagement styles and preferences.
Introduction to community mediation (guiding principles including confidentiality and voluntary participation, characteristics of the community mediation model).
The role of the mediator in the community mediation model (impartiality, confidentiality, assisting participants in communication, preparing participants for joint sessions.)
Effective communication and conflict resolution skills and techniques for the community mediator (active listening, open net question, building trust, re-framing, facilitating mutual understanding and summarizing).
Ensuring safe expression of heightened emotions and disagreements. Fostering understanding and agreements among participants (exploring options, problem-solving and the mediator’s role in reality check).

Prior approval is required to attend trainings, please call the YCRC office for details.

(530) 564-2324

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